COMMITTED TO THE ART OF CRAFT, STORY ET FALL HAS DELIVERED A CONSISTENT AND UNIQUE CLIENT EXPERIENCE OVER THE YEARS WHICH HAS AMASSED INTO A DEVOTED FOLLOWING OF THE CULT LABEL. LIAN ENVISION A CRAFT THAT WITH STRONG INTEGRITY AND TRANSPARENT PRACTICES CREATES HIGH QUALITY AND LONG-LASTING ITEMS. IT IS WITH AN UNORTHODOX APPROACH THAT LIAN HAS DEDICATED HIS PROFESSIONAL CAREER AS AN INDUSTRIAL ENGINEER TO THIS ART. A DISCIPLINED AND PASSIONATE PURSUE TO CREATE ITEMS FROM THE FINEST QUALITY MATERIALS WITH IMMACULATE HANDCRAFT AND ATTENTION-TO-DETAIL.

 

Client Service

PAYMENT
YOU CAN CHOOSE TO PAY WITH VISA OR MASTERCARD THROUGH STRIPE. YOUR CARD PAYMENT IS SECURELY HANDLED USING THE LATEST SECURITY TECHNOLOGY AVAILABLE WHICH PREVENTS UNAUTHORIZED ACCESS TO CARD DETAILS. ALL INFORMATION IS ENCRYPTED USING SSL ENCRYPTION. 

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SHIPPING

READY TO WEAR ORDER PLACED BEFORE 2.00 P.M. (CET) or 8.00 A.M. (EST) ON A WEEKDAY ARE SHIPPED SAME DAY AND DELIVERED TO YOUR DOOR WITHIN 24-48 HOURS ON PRIORITY SHIPMENT OR 3-5 WORKING DAYS ON ECONOMY SHIPMENT. A DELIVERY CONFIRMATION E-MAIL WITH TRACKING AND SHIPPING DETAILS WILL BE SENT TO YOU ONCE YOUR PACKAGE HAS BEEN DISPATCHED. 

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RETURNS
IF YOU ARE NOT SATISFIED WITH YOUR READY TO WEAR OR PRE-ORDER PURCHASE, SIMPLY FILL IN THE ENCLOSED RETURN FORM TO RETURN THE ITEM. RETURN PACKAGE CAN BE PICKED UP BY THE COURIER AT YOUR DOOR OR DROPPED OFF AT COURIER LOCATION. YOU ARE ENTITLED TO A RETURN WITHIN 30 DAYS OF HAVING RECEIVED IT FOR AN EXCHANGE AND/OR REFUND.

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